Mino Terms and Conditions

Welcome to Mino Casino. These Terms and Conditions govern your access to and use of our website, our mobile application, and all services offered under the Mino online casino brand. By creating an account, browsing Mino Casino.com, or using the Mino casino app, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Who We Are

Mino Casino is operated by GBL Solutions N.V., a company registered in the Republic of Cyprus with its principal place of business in Nicosia. Our gambling services are provided by our parent company, which is licensed and registered in Curaçao. We hold an eGaming licence issued, authorised, and regulated by the Government of Curaçao under the Curaçao Gaming Control Board, certificate number OGL/2024/589/0556. This licence permits us to legally offer online casino games to eligible players in our approved markets.

Eligibility and Account Registration

To use Mino casino online, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We currently serve players from Canada, Australia, New Zealand, Germany, Austria, Switzerland, Poland, Finland, Norway, Denmark, Italy, Greece, Hungary, and Spain, among other approved regions. We do not accept registrations from a number of restricted territories, including but not limited to the United States, the United Kingdom, France, the Netherlands, Belgium, Malta, and several other jurisdictions listed in our compliance policy. It is your responsibility to check whether online gambling is legal where you reside.

When registering, you must provide accurate, current, and complete information. We reserve the right to verify your identity at any time and may request supporting documents before processing withdrawals. You may only hold one account with us; duplicate accounts will be closed, and associated funds may be forfeited. Your Mino casino login credentials are personal and must not be shared with third parties.

Deposits and Withdrawals

We accept several currencies, including AUD, EUR, USD, CAD, NZD, PLN, CHF, NOK, DKK, HUF, and select cryptocurrencies. Our minimum deposit is AU$20, and we support deposit methods such as credit and debit cards, bank transfer, Zimpler, MiFinity, carrier billing, and crypto.

Withdrawals must be made using the same method originally used to deposit; where this is not possible, we will select an alternative method at our discretion. Minimum withdrawal amounts vary by method and currency, for example, 10 EUR or 15 CAD for bank transfers, and higher thresholds apply for crypto withdrawals. Withdrawal limits are also scaled according to your loyalty rank, ranging from AU$900 per day at Recruit level up to AU$1,790 per day at Immortal level, with corresponding monthly caps. A maximum of three simultaneous withdrawal requests is permitted per account.

All withdrawal requests are processed by our financial department following successful identity and account verification, Monday to Friday, 09:00–18:00 (GMT+3). If your total wagering from your real balance at the time of a withdrawal request is less than three times your deposit amount, we may withhold a commission of up to 10% of the withdrawal, or decline the request until the wagering requirement has been met. Processing times vary depending on the payment method and verification status, ranging from one hour to several business days.

Bonuses and Promotions

We offer a range of promotions, including our Welcome Mino package, which covers your first three deposits with up to 250% in bonus funds and 400 free spins. We also run recurring offers such as Tuesday Happy Hours, our Wednesday Bonus, and the Power Reload weekend promotion. Any Mino casino promo code must be entered correctly at the time of deposit, and a Mino casino no deposit bonus code, where offered, must be redeemed within the timeframe stated in the specific promotion.

All bonus funds, including any Mino casino no deposit bonus, carry a 45x wagering requirement on both the bonus and any deposit used to trigger it, rising to 90x for players from Finland. The maximum bet permitted while a bonus is active is AU$9, and this limit also applies to bonus-buy features and bet-doubling options. Winnings generated from cash bonuses are capped at 10x the deposit amount, while winnings from free spins are capped at AU$90. Bonuses must be activated within 48 hours of being credited and expire five days after activation; failure to meet wagering requirements within this period results in forfeiture of both the bonus and any associated winnings.

Only one bonus may be active on your account at any time, and deposit bonuses do not stack. Wagering contributions differ by game type: slots contribute 100%, eligible instant games contribute 10%, and roulette (excluding live dealer) contributes 5%. Live dealer games, table games, and jackpot titles do not contribute to wagering and cannot be played while a bonus is active. We reserve the right to cancel any active bonus if a withdrawal request is submitted, and unused bonuses cannot be reinstated once a withdrawal has been processed.

Loyalty Programme

Our loyalty programme spans 100 levels across five ranks: Recruit, Guardian, Legend, Ancient, and Immortal. Points are earned exclusively through real-money bets on slot games at a rate of one point per €10 wagered; table games and live dealer bets do not contribute. Advancing through ranks increases your weekly Stamina cashback, from 5% at Recruit up to 15% at Immortal, and raises your withdrawal limits accordingly. Level-up rewards are credited within 24 hours, must be activated within two days, and carry the same 45x wagering requirement described above. We reserve the right to modify the structure, rewards, or point requirements of our loyalty programme at any time.

Fair Use and Prohibited Conduct

You agree not to use bots, automated software, or any exploit to gain an unfair advantage on our platform. We prohibit multiple accounts, bonus abuse, and collusion between players. We reserve the right to suspend or terminate any account, void winnings, and withhold funds where we reasonably suspect fraudulent activity, money laundering, or a breach of these Terms and Conditions.

Games and Providers

Mino Casino features more than 18,000 games from over 120 providers, including Pragmatic Play, NetEnt, Play'n GO, Evolution, and Playtech, alongside more than 1,000 live dealer titles covering blackjack, roulette, baccarat, poker, and game shows. While we strive to ensure uninterrupted access, we do not guarantee that every game will be available at all times, and we may add, remove, or modify our game library without prior notice.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes, new features, or operational requirements. Continued use of Mino casino online following any update constitutes your acceptance of the revised terms. We encourage you to review this page regularly, particularly before making a deposit or requesting a withdrawal.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform or the Mino casino app. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our services, technical failures, or third-party payment processing delays.

Contact Us

If you have questions about these Terms and Conditions, our team is available 24/7 via live chat, or you can reach us by email at support@Mino Casino.com. For account verification or KYC-related enquiries, please contact kyc@Mino Casino.com.